- Are the prices on the website hire prices or purchase prices?
Yes, all prices shown on the website are prices you pay to buy our products
2 . Do you offer trade rates
All our prices are trade rates and they are very competitively prices, we also offer a best price guarantee service
3. Do you charge Vat seperately?
No, All our pricing already includes vat at £20%
4. Do you offer a bulk order discount?
Yes, Our system has been automated to offer discounts as the quantity of each purchased increases, which means, the more you buy, the cheaper our products becomes
5. I have seen the product I require, how do I make a purchase?
Steps to make purchase are detailed below:
a) Click on the product category required
b) Select the product required
c) The system dispalys a table with the different price breaks for each quantity of product required
d) Input the quantity of item required in the box provided
e)Click Buy Now to complete purchase
6. What is the delivery timescales for orders?
Express Orders are processed within 24hours and delivered within 1-2days subject to stock,
Economy Orders are processed within 3-5 working days and delivered by 2-3days economy delivery service, total = 5 to 7 working days for economy orders.
7. Do you charge for deliveries
Economy delivery is free, express delivery incurs very slight charges based on total cost of purchase as follows;
up to £5.00 purchase =£2.50
Up to £50 purchase = £4.50
Up to £100 purchase = £8.50
Up to £250 purchase = £12.50
Up to £500 purchase = £14.50
Up to £1000 purchase = £25
Up to £2000 purchase = £35
8. Can the bulk order discount apply for the same products if more than 1 colour is required?
Yes, assuming one wishes to purchase 1000 spandex covers in a mixture of say 500 white, 300 ivory and 200 black, just input order as white and then put in the comment on checkout the different quantities of spandex covers required, this ensures that you get the bulk order discount across the whole product.
The same applies for our sashes, for instance, if buying 1000 sashes in a mixture of 10 colours, just input the order as 1 colour but please ensure you put in the comment the different colours and quantities required on check out
9 What type of payment do you accept
a) Secure Online Credit or Debit Card Payment by Baclays Bank EPDQ
b) Credit or Debit Card Payment over the phone
c) Paypal Payment (d) Bacs Payment
e) Payment by cheque
10. I am not entirely happy with my purchase or the service I recieved from a Representative of the company
Good customer service is the lifeblood of our business as our business thrive on repeat businesses from our loyal customers, please if you are not entirely happy with any purchase, packaging or service received from any member of our team, please send an email with the complaint/suggestions to email@example.com and a member of our management team will be on hand to resolve any issues swiftly
11. There are products that are not on the website and I would love to see these listed on the website,
Please send an email with your suggestions to firstname.lastname@example.org
We operate on a best price guarantee service, if you find any of our products cheaper anywhere in UK, please let us know.
We will price match any genuine UK quote........FACT