Dear Valued Customers, below is our Terms and Conditions

..........All returns must be made within 7 days of receiving your order, unused and in the original packaging.

We will refund your paypal account within 48 hours of receiving the returned items if your order was paid via paypal or card will be refunded if paid for by EPDQ . If your order is paid by cheque, we will refund by cheque within 48 hours of receiving the returned items.

Exchange of items is welcome.

You have the right to cancel your order at any time before items are dispatched. We will then refund your order within 48 hours.

Compensations for Loss of Earnings.....Whilst every effort is made to ensure that orders are delivered within specified delivery timescales, Sandrachaircovers ltd will not be liable for costs incurred, compensation or loss of earnings due to failure to meet agreed delivery deadlines.

As all our items are priced inclusive of postage and packing, we are unable to refund the return postage costs. A shipping label will be required for all returns.

If orders are clearly supplied to customers' specifications, we will process refund less p&p charges paid by us to deliver the order. Please contact us for refunds and exchange.

CUSTOMISED GOODS/MADE TO MEASURE OR NON STANDARD SIZE OR FABRIC WHICH HAVE BEEN PRODUCED SPECIFICALLY TO CUSTOMER REQUIREMENTS CANNOT BE RETURNED OR REFUNDED UNLESS FAULTY - 

WE STRONGLY ADVISE YOU ORDER A SAMPLE FIRST FOR ALL CUSTOMISED/MADE TO MEASURE PRODUCTS AND PLEASE CHECK ALL GOODS AS SOON AS THEY ARE RECEIVED TO CONFIRM SUITABILITY.

Please note that these Sales Terms govern the supply of any goods you order through our website. Please read through these Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Site. If Sandrachaircovers Ltd accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.

Many thanks for your custom and thank you so much for continuing to support our business.

......................Sandra