Terms & Conditions

Sandrachaircovers Limited Terms and Conditions of Sale

These Conditions apply to the sale of all products by Sandrachaircovers Ltd through its website, by telephone or in person at our premises. By placing an order, the Customer agrees to be bound by them.

SANDRACHAIRCOVERS LTD

Sandrachaircovers Ltd is a limited company registered in the UK under the company number 356173. Sandrachaircovers Ltd owns the website www.chaircover4wedding.co.uk (the "Website"). By accessing and using the Website you the user agree to be bound by these terms and conditions (the "Terms") which govern your access to and use of the Website.

DEFINITIONS AND INTERPRETATION OF TERMS

 The following definitions apply to these Conditions:

1. PLACING AN ORDER

Each Order by the Customer to Sandrachaircovers Ltd, shall be an offer to purchase the Products in accordance with the Contract. Each Order shall form the subject of a separate Contract.

When placing the Order the Customer must provide the following information; the full name and invoice address of the Customer and the specific Products being ordered and the respective quantities of each and the Delivery Location

Following acceptance of the Order, the Customer have the rights to cancel an order before its shipped, except for customised made to order products. Any description, advertising or promotional material issued by Sandrachaircovers Ltd is provided for the sole purpose of giving an approximate indication of the appearance, dimensions, nature, physical properties, functionality or performance of the Products. Any such description, advertising or material shall not form part of the main Contract. 

 2.ORDER RETURN

Yes, you can request to return an order within 14days of receiving goods. Goods must be returned unused to qualify for refund or exchange.  If you wish to return your goods or if you have a problem with your order then please get in touch with us first so we can resolve the issue by clicking here to Contact Us. Simply fill out our Contact Us Form and advise which items you are looking to return and the reason for the return. Once we have agreed that return is the best option to resolve the issue, we will then provide a return authorisation and a returns label to return the goods at your own convenience.

Goods must be returned within 5 working days from return authorisation using tracking courier. All items must be returned in its original individual packs and packaging as sent and unused in order to qualify for refund. Please note that it is your responsibility to ensure that the items are repackaged properly to avoid damage during return postage and email us the tracking details once it is sent. Once returned and checked ok, the refund will be done within 7 days of receiving the items back.

 3. RIGHTS AND USE OF CONTENT AND INTELLECTUAL PROPERTY RIGHTS

3.1 Sandrachaircovers Ltd own all text, photographs, logos, artwork, trademarks, data, charts, tables, video, music, sound, graphics, illustrations, names and other material on the Website and all rights in it. Sandrachaircovers Ltd does not give the Customer any licence or right to use any images and descriptions of the Products published or supplied by Sandrachaircovers Ltd. Sandrachaircovers Ltd does not accept any liability for any loss suffered by the Customer due to the Customer using images and descriptions of the Products to which Sandrachaircovers Ltd owns all the copyright. Sandrachaircovers Ltd may, at its sole discretion, require the Customer at any time to withdraw use of any specific images and descriptions of the Products. Content from the website may not be copied, reproduced, republished, downloaded, posted, broadcast for commercial purposes. But the customer may retrieve and display content from the Website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for the customer’s personal use

3.2 Customers agree not to adapt, alter or create a derivative work from any of the website content or to use it for any purpose other than for their personal and commercial purposes

3.3 All copyright, trademarks, database rights and other intellectual property rights that may exist in this website and the content shall always remain the property of Sandrachaircovers Ltd. The trademarks, service marks and logos used and displayed on this website are registered and or unregistered trademarks of Sandrachaircovers Ltd. Nothing on this website should be taken as granting, by implication or otherwise, any licence or right to use any trademark without written permission from Sandrachaircovers Ltd. The names Sandrachaircovers, Weddinggeneral, chaircover4wedding may not be used in any way, including in advertising or publicity pertaining to distribution of content without prior written authorisation of Sandrachaircovers Ltd

4.  PRICES AND PAYMENT

The Price will be indicated on the Site and, unless otherwise expressly stated otherwise, shows exclusive and inclusive of VAT prices. The Price does not include delivery charges, which will be charged separately. Unless Sandrachaircovers Ltd expressly notifies the Customer otherwise, the delivery charges are as stated on the Site and these may be subject to change from time to time. No Order is deemed placed by the Customer until payment of the Price, together with VAT and any applicable delivery charges has been received by Sandrachaircovers Limited in full and cleared funds. Payment must be made by the Customer in the manner specified on the Site.

5. PRODUCTS AVAILABILITY PRE ORDER PRODUCTS

5.1 All Products are advertised for sale subject to availability. In the event of unavailability of the Products after the placing of an Order, the Customer shall be informed by Sandrachaircovers Ltd as soon as possible. Sandrachaircovers Ltd may offer the Customer similar alternative Products which are available that the Customer may at its singular choice, Order or alternatively Sandrachaircovers Ltd shall provide a full refund to the Customer of the Price of the unavailable Products as soon as possible.

5.2 Products which are currently out of stock but available for Pre-Order will be marked accordingly on the Site. The Site shall also indicate the estimated date on which the Product will be back in stock. Sandrachaircovers Ltd will try to update Customers where practicable via the Site if such estimated date changes at any time. Where a date for a Product being back in stock is indicated on the Site, such date is only an estimate and Sandrachaircovers Ltd does not give any guarantee, promise or representation that the Product will be available by the date specified. The Customer has the right to cancel an Order for any Product indicated as being available for Pre Order and receive a full refund of the Price and any applicable delivery charges, if the Product in question is not available for delivery on the date most recently specified.

6. DELIVERY AND COMPENSATION FOR LOSS OF EARNINGS

6.1 Delivery of the Products shall be deemed to have taken place when Sandrachaircovers Ltd have delivered the Products to the Delivery Location or the unloading of the Products at the Delivery Location. If the Order is being delivered through a signed for service, a signature from the Customer or an individual authorised to sign on behalf of the Customer will be required at the time of delivery

6.2 Sandrachaircovers Ltd shall use reasonable efforts to meet any delivery date requested by the Customer, but any such date shall be an estimate only and time shall not be of the essence. If the delivery of the Products is delayed by an event outside Sandrachaircovers Ltd’s reasonable control, Sandrachaircovers Ltd will try to minimise the effect of the delay. If the Customer has paid an additional charge for express or weekend delivery and the Products are not delivered within the timescales which the Customer has requested, the Customer shall be entitled to a refund from Sandrachaircovers Ltd of the difference between the standard delivery charge for the Products affected and the said additional charge. The refunding of any such additional charge shall be the sole and exclusive remedy of the Customer in connection with any delay in delivery of the Products

6.3 Whilst every effort is made to ensure that orders are delivered within specified delivery timescales, Sandrachaircovers Ltd will not be liable for costs incurred, compensation or loss of earnings due to failure to meet agreed delivery deadlines. Please CONTACT US to cancel delayed order prior to shipping if it is no longer required or reject goods when courier attempt.

6.4 If the Customer fails for any reason to accept delivery of non-palletised Products, the Customer will be contacted by Sandrachaircovers Ltd’s designated courier who may make further attempts in order successfully to deliver the Products in accordance with their standard delivery procedures, failing which the Products will be returned by the courier to Sandrachaircovers Ltd. For palletised Products, Sandrachaircovers Ltd’s designated courier will only make one attempt to deliver the Products, failing which the Products will then be returned to Sandrachaircovers Ltd. If the Customer requests Sandrachaircovers Ltd to make a further attempt to deliver the Products following the courier’s unsuccessful attempts, the Customer will be required to pay an additional delivery charge to Sandrachaircovers Ltd prior to such further attempt at delivery being made. If the Customer fails to accept delivery of the Products following the courier’s attempts at delivery Sandrachaircovers Ltd may cancel the Contract with immediate effect by giving notice of cancellation to the Customer. In the event of such cancellation the Customer shall be liable for any costs, losses or expenses incurred by Sandrachaircovers Ltd as the result of the Customer’s failure to accept delivery.

7. ORDER CANCELLATION

The Customer may cancel the Order by giving Sandrachaircovers Ltd written notice of cancellation within 14 days from the date of delivery of the Products. If the Customer exercises this right to cancel the Order:-

1. the Customer shall at their own expense, return the cancelled Products to Sandrachaircovers Ltd without unnecessary delay and in any event no later than 14 days after the day on which the Customer cancels the Contract; and
2. Sandrachaircovers Ltd will, within 14 days of receiving the returned Products back from the Customer, refund the Price and any delivery charges plus VAT, but may deduct a sum to reflect any reduction in the value of the Products as a result of handling of the Products by the Customer. 
3. If the Customer identifies a fault in the Products following delivery, it is the obligation of the Customer to prove that the Products were faulty at the time the Products were delivered.

For any questions or complaints about the Products, please contact Sandrachaircovers Ltd through the WEBSITE CONTACT FORM or by alternatively by sending an email to the email address on the website.

8. SALES TO NORTHERN IRELAND

Pursuant to the Windsor Framework agreement (UK–EU, March 2023), Sandrachaircovers Ltd will supply goods to Northern Ireland under its UK Internal Market Scheme Number (UKIMS).

Acceptance of any order for delivery to Northern Ireland is conditional upon the delivery address provided being the final destination of the goods. Sandrachaircovers Ltd shall declare such goods as “not at risk” of entering the EU on the strict condition that they are not subsequently moved from the delivery address. Where the purchaser intends, or subsequently decides, to resell or transfer the goods into the EU, the purchaser must notify Sandrachaircovers Ltd immediately. Such action shall constitute a breach of these Terms and Conditions, and customer will be liable to any duties and taxes due on the order for delivery to EU and Sandrachaircovers Ltd may cancel the contract with immediate effect and ask customer to reorder with the correct EU shipping details if the order has not been shipped out

9. DROP SHIPPING-Merchants Orders

This clause will only apply to purchases of the Products made by Merchants;  The contract for the sale and supply of the Products to the Merchant’s Customer is a contract between the Merchant and the relevant Merchant’s Customer (Merchant Customer Contract). Consequently Sandrachaircovers Ltd shall not obtain any liabilities under the Merchant Customer Contract.

The Merchant shall indemnify and keep Sandrachaircovers Ltd indemnified from any against all costs, claims, demands or expenses incurred by Sandrachaircovers Ltd arising from the performance or non-performance of a Merchant Customer Contract.

Upon notification of an Order received from the Merchant in connection with a Merchant Customer Contract, Sandrachaircovers Ltd shall make reasonable efforts to prepare and deliver the Products to the Merchant’s Customer acting as the agent of the Merchant in accordance with the details provided by the Merchant in the Order. Sandrachaircovers Ltd shall try to meet delivery dates but such dates are estimates only and Sandrachaircovers Ltd shall, if it has complied with its obligation will not be liable for any delay in delivery.

Sandrachaircovers Ltd will not be liable for any delay in or failure of delivery of the Products to the Merchant’s Customer caused by the failure of the Merchant’s Customer to take delivery or Sandrachaircovers Ltd not being provided with adequate instructions for delivery.

10. CONTRACT TERMS, CHANGES AND JURISDICTION

10.1 The Contract Documents, together with any other documents referred to in any of them, constitute the entire agreement between Sandrachaircovers Ltd and the Customer, and supersede any previous agreements, arrangements, representations, statements or warranties given or made by either party, with regard to its subject matter. Each party acknowledges that by entering into the Contract, it has not relied on any representation, statements or warranty by or on behalf of the other party which has not been incorporated into the Contract by way of express provision.

10.2 Sandrachaircovers Ltd reserve the right at its discretion, to make changes to any parts of the Website or these Terms. When any of these Terms are amended, Sandrachaircovers Ltd will publish details of the amendments on the Website. Your continued use of the Website is taken as your agreement to be bound by these Terms as amended. 

10.3 The Contract is governed by Scottish law and Sandrachaircovers Ltd and the Customer submit to the non-exclusive jurisdiction of the Scottish courts

11. PRIVACY

You must read and accept the Sandrachaircovers Ltd Privacy Policy which details what type of personal information Sandrachaircovers Ltd may collect from you when you visit the Website and how Sandrachaircovers Ltd may store and use the information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications Act 2003

12. LIMITATION OF LIABILITY FOR PRODUCTS

Sandrachaircovers Ltd make every effort to ensure the quality and safety of our products. Nevertheless, Sandrachaircovers Ltd cannot guarantee their suitability for specific purposes or events. By purchasing products from our website, you agree that Sandrachaircovers Ltd shall not be liable for any damages, losses, or injuries arising from the use of our products, including but not limited to events, gatherings, or any other activities. It is the responsibility of the customer to conduct their own risk assessment and determine the suitability of our products for their intended use.

13 INDEMNIFICATION CLAUSE

You agree to indemnify and hold Sandrachaircovers Ltd  its agents, directors, affiliates, officers and employees free from any actions, losses, claims, liabilities, damages, expenses, and costs, including but not limited to legal fees, arising out of or related to your use of our website, products, or services, or your violation of any terms of use, policies, or rights of third parties.

14. UNAVOIDABLE SITUATIONS

Sandrachaircovers Ltd shall not be in breach of the Contract nor liable for any delay in performing or a failure to perform any of its obligations under the Contract to the extent that such delay or failure result from events, circumstances or causes beyond its reasonable control in case of a Force Majeure Event. Under such circumstances, Sandrachaircovers Ltd shall be entitled to a reasonable extension of the time for fulfilling the order. If the period of delay or non-performance continues for a continuous period of four weeks, either party may terminate the Contract with immediate effect by giving written notice to the other party.

15. CONTACT US

The Customer may contact Sandrachaircovers Ltd by e-mail at sales@chaircover4wedding.co.uk or by post to Unit 1 Hareness Circle, Altens Industrial estate, Aberdeen, AB12 3LY or by telephone ON 7882285136,or 01224905466